You can track the status of each team member’s headshot directly from your dashboard, which updates in real time. Each headshot will appear under one of the following sections:
Team Members
These individuals have been invited but have not yet uploaded a photo.
- Invited: The team member has been invited but hasn't opened their welcome email.
- Email Opened: The welcome email has been opened, but the tutorial hasn't been accessed.
- Tutorial Opened: The welcome email and tutorial have both been accessed, but no photo has been uploaded yet.
Headshots in Retouching
Photos that have been submitted and are currently being reviewed or edited by our team.
- Photo Submitted: The photo has been submitted and is awaiting review by our QA team.
- In Editing: The photo has been assigned to an editor and is currently in production.
- Re-Edit Requested: The team member has requested additional edits to their headshot.
- Re-Do Requested: The team member has requested to upload a new photo under our 30-Day Happiness Guarantee.
New Photo Request
Submissions that didn’t meet your team’s guidelines and were rejected by our QA team.
In this section, you can:
- View all submitted photos
- Read the notes explaining why the photo was rejected
- Decide whether to request a new photo or approve the current one if it's still workable
If you have more questions about this section of your dashboard, click here to learn more!
Completed
Headshots that have been finalized and delivered.
- Delivered (Awaiting Approval): The final headshot has been delivered and is awaiting approval from the team member. If rejected, it will return to the "Headshots in Retouching" section.
- Team Member Approved: The team member has approved their final headshot.
This real-time tracking allows you to quickly see where each team member is in the process.