Yes, team leaders can choose to move forward with a headshot listed under the "New Photo Requested" section—as long as the photo is still considered workable.
When a photo appears in this section, it means our Quality Check team reviewed it and determined it didn’t meet your team’s selected preferences, so it was initially rejected. However, if you feel the photo is still usable despite the noted quality issue, you have the option to "Move Forward" with it.
To review the reason for rejection, click “View Details” next to the photo. If you’d like to proceed with it, simply select “Move Forward” to send it back to our editing queue.


Please note: If our team has marked the photo as completely unworkable, the "Move Forward" option will not be available.